Error messages may be classified into three categories:
- Session Errors
- SOAP Request Errors
- Web Service Exception Errors
Errors that fall into the first two categories can generally be remedied by correcting the request or simply by resubmitting it. Web Service Exception Errors indicate a problem with the web service itself. This type of message includes the following instruction: Remedy: Call customer support. This is not a problem within your SOAP client. Before calling customer support, wait a short period of time and then resubmit your request. Often problems with the web service are temporary.