Error Messages

Error messages may be classified into three categories:

  • Session Errors
  • SOAP Request Errors
  • Web Service Exception Errors

Errors that fall into the first two categories can generally be remedied by correcting the request or simply by resubmitting it. Web Service Exception Errors indicate a problem with the web service itself. This type of message includes the following instruction: Remedy: Call customer support. This is not a problem within your SOAP client. Before calling customer support, wait a short period of time and then resubmit your request. Often problems with the web service are temporary.